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Microsoft Dynamics 365 CRM

Original price was: ₨500,000.00.Current price is: ₨450,000.00.

✅ Benefits

  • Seamless with Microsoft ecosystem (best if you already use Office 365 or Azure).

  • Scalable for large organizations with complex workflows.

  • Strong AI insights through Microsoft’s AI engine.

  • Custom apps & automation with low-code/no-code tools.

  • Omnichannel support across sales, service, and marketing.

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Description

Microsoft Dynamics 365 CRM

Microsoft Dynamics 365 CRM is part of the Dynamics 365 business applications suite, combining customer relationship management (CRM) and enterprise resource planning (ERP) capabilities. It’s designed for medium to large enterprises that need deep integration with Microsoft products (Office 365, Teams, Outlook, Azure).

🔑 Key Features of Microsoft Dynamics 365 CRM

  • Sales – Lead & opportunity management, AI-driven insights, sales forecasting.

  • Customer Service – Case management, omnichannel support (chat, voice, social, email).

  • Marketing – Campaign automation, customer journey orchestration, event management.

  • Field Service – Scheduling, resource optimization, IoT-enabled service management.

  • AI & Analytics – Predictive lead scoring, next-best-action recommendations, Power BI dashboards.

  • Omnichannel Engagement – Connect via phone, email, social, live chat, and Teams.

  • Customization – Low-code tools via Power Platform (Power Apps, Power Automate, Power BI).

  • Integration – Native with Office 365, Outlook, SharePoint, Teams, Azure, plus 1,000+ third-party apps.

  • Industry-Specific Modules – Tailored solutions for finance, healthcare, retail, manufacturing.

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