Description
Salesforce CRM
Salesforce CRM is one of the world’s most widely used customer relationship management (CRM) platforms. It’s cloud-based and provides businesses with tools to manage customer data, sales, marketing, customer service, and analytics all in one system.
🔑 Key Features of Salesforce CRM
-
Sales Cloud – Manages leads, opportunities, accounts, and sales forecasting.
-
Service Cloud – Provides customer support, case tracking, and AI-powered service automation.
-
Marketing Cloud – Automates campaigns, email marketing, social media, and customer journeys.
-
Commerce Cloud – Helps manage eCommerce operations with personalized shopping experiences.
-
Tableau Analytics (Einstein AI) – Advanced data visualization and predictive analytics.
-
AppExchange – A marketplace with thousands of apps to extend Salesforce functionality.
-
Mobile CRM – Access customer data and sales tools from anywhere via the Salesforce mobile app.
-
Customization – Highly customizable with workflows, automation, and custom apps.
-
Integration – Connects with Gmail, Outlook, Slack, ERP systems, and thousands of third-party apps.


Reviews
There are no reviews yet.